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Change Order Management

10 min
3/6

Key Takeaways

  • Evaluate COs on necessity, cost, schedule, and cumulative effect.
  • CO markups average 30-50%—negotiate using contract unit costs.
  • Negotiate schedule alongside cost.
  • Complete documentation with signatures before work begins.

Change orders are inevitable but manageable through structured processes.

CO Evaluation Framework

Evaluate across: Necessity (safety/code?), Cost Reasonableness (vs. contract unit costs), Schedule Impact (critical path?), Cumulative Effect (approaching 10%?).

Negotiation Strategies

CO markups average 30-50% vs. 15-25% for bid work. Counter with contract unit costs, request itemized breakdowns, negotiate credits for deleted scope, bundle multiple small changes.

Documentation Requirements

Every CO requires: description, reason, itemized cost impact, schedule impact, both signatures before work begins, and running cumulative total.

Key Takeaways

  • Evaluate COs on necessity, cost, schedule, and cumulative effect.
  • CO markups average 30-50%—negotiate using contract unit costs.
  • Negotiate schedule alongside cost.
  • Complete documentation with signatures before work begins.

Common Mistakes to Avoid

Approving change orders verbally without written documentation

Consequence: No record of scope, cost, or schedule changes; disputes arise about what was approved and at what price

Correction: Require written change orders signed by both parties before any additional work begins, documenting scope, cost, and schedule changes

Allowing contractor to perform change order work before price approval

Consequence: Contractor completes work then presents inflated pricing with no leverage for negotiation since work is done

Correction: Require price agreement and written approval before any change order work begins; include this requirement in the original contract

Test Your Knowledge

1.What percentage of original contract value in cumulative change orders signals a management problem?

2.What must a change order document before work begins?