Skip to main contentSkip to navigationSkip to footer

Performance Monitoring and Reporting

10 min
2/6

Key Takeaways

  • Five metrics provide comprehensive performance visibility.
  • Weekly reports with photos are the primary monitoring document.
  • Simplified EVM detects variances weeks before they become crises.
  • Quality score below 90% indicates workmanship problems.

Effective monitoring provides early visibility into project health.

Key Performance Metrics

Five metrics: SPI (schedule), CPI (cost), Quality Score (inspection pass rate, target 90%+), CO Rate, and Communication Responsiveness (same business day).

Weekly Progress Reports

Standard format: work completed, work planned, issues, schedule status, budget status, 10+ photos. Contractor provides by Friday; investor reviews before Monday planning.

Simplified Earned Value

PV = budgeted cost of scheduled work. EV = budgeted cost of completed work. AC = actual spending. SPI = EV/PV. CPI = EV/AC. EAC = Budget/CPI.

EVM Quick Reference
SPI = EV/PV (≥1.0 on schedule) CPI = EV/AC (≥1.0 on budget) EAC = Budget/CPI (projected final cost)

Key Takeaways

  • Five metrics provide comprehensive performance visibility.
  • Weekly reports with photos are the primary monitoring document.
  • Simplified EVM detects variances weeks before they become crises.
  • Quality score below 90% indicates workmanship problems.

Common Mistakes to Avoid

Accepting contractor percentage-complete claims without verification

Consequence: Contractor reports 80% complete when only 60% of work is done, leading to overpayment and reduced leverage

Correction: Verify percentage complete against specific deliverables and milestones during site visits before approving draw requests

Not documenting site visit observations in writing

Consequence: Verbal observations are forgotten or disputed; no record for change order negotiations or dispute resolution

Correction: Maintain a written site visit log with dated photos, observations, action items, and follow-up deadlines

Test Your Knowledge

1.What tool provides the most objective measure of project progress?

2.What Schedule Performance Index (SPI) value indicates a project is behind schedule?