Key Takeaways
- Three resilience layers: automated backups, redundant contact access, and manual process documentation.
- Business continuity plans should cover the five most likely disruption scenarios with maximum tolerable downtime for each.
- Test continuity plans quarterly (tabletop), semi-annually (functional), and annually (full-scale).
- Update the BCP whenever the tech stack, team composition, or business model changes significantly.
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Test Your Knowledge
1.What is operational risk?
2.What is a risk register?
3.What is the Recovery Time Objective (RTO)?