Key Takeaways
- MFA, strong passwords, access monitoring, and data export controls prevent the most common CRM breach vectors.
- The breach response workflow progresses from containment (hour 1) through assessment, legal consultation, notification, and remediation.
- All 50 states have data breach notification laws with varying timelines and requirements.
- Cyber insurance ($500-$2,000/year) covers breach response costs that average $120,000-$150,000 for small businesses.
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Test Your Knowledge
1.What is operational risk?
2.What is a risk register?
3.What is the Recovery Time Objective (RTO)?