Key Takeaways
- PM pitfalls cluster into five categories: legal, financial, operational, relational, and strategic—each capable of independently destroying returns.
- The control framework layers preventive, detective, and corrective controls across every PM function.
- The five highest-impact controls address trust accounting, screening, deposit documentation, maintenance response, and lease standardization.
- Implement high-impact controls first—they prevent the most expensive and legally dangerous failures.
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Test Your Knowledge
1.Which PM control should be implemented FIRST when establishing operations for a new rental property?
2.What are the five categories into which PM pitfalls cluster?
3.The control framework layers three types of controls across PM functions. What are they?