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Lessons Learned and Continuous Improvement

13 minPRO
5/6

Key Takeaways

  • Reviews within 30 days while details are fresh.
  • Performance database eliminates systematic biases after 5-10 projects.
  • PDCA cycle yields 5-10% improvement over 10 projects.
  • Focus on process improvement, not blame.
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Test Your Knowledge

1.When should a lessons-learned session be conducted?

2.What is the most valuable output of a lessons-learned process?