Key Takeaways
- Ten essential contract provisions protect against scope disputes, cost overruns, quality failures, and liability claims.
- Change orders must follow a written workflow: discovery, documentation, evaluation, approval, and tracking.
- Five-level dispute resolution (negotiation, escalation, mediation, arbitration, litigation) resolves most issues before court.
- No verbal approvals for change orders—every modification requires signed documentation.
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Test Your Knowledge
1.What is operational risk?
2.What is a risk register?
3.What is the Recovery Time Objective (RTO)?