Key Takeaways
- FMEA scores failure modes on Severity, Occurrence, and Detection—RPN above 100 warrants immediate action.
- Eight common failure modes account for most real estate process failures—each has a specific prevention strategy.
- Resilient process design uses poka-yoke (mistake-proofing), redundancy, and feedback loops.
- Preventing failures is dramatically cheaper than recovering from them.
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Test Your Knowledge
1.What is operational risk?
2.What is a risk register?
3.What is the Recovery Time Objective (RTO)?